Damaged Illustrator Files Wanted

Shane Tracy from Product Support Manager of Adobe Illustrator looking for some damaged Illustrator files. She is looking for files that, for example won't open, open with missing objects or will cause a crash when trying to save them. If you have such a file and it is something that you can e-mail me, please e-mail it to aifiles@adobe.com. Please copy and paste the text below and fill in the info.

f you need to compress the file, please rename the extension from .zip, .sit, etc to .sat and let me know how it is compressed. The email servers don't allow for those attachments.

** Note: If you submit a file, Adobe will not attempt to fix your file nor will it be returned to you.**


  • File name:

  • Error message or behavior of file:

  • What platform was this file created on:

  • What version of Illustrator was used to create the file:

  • Do you recall any information about what could have caused the corruption? (crashed while working in the file, etc):

  • Additional Information:

If the files are too large you can snail mail them to her.

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